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Delivery

Items in stock will be delivered the next working day. Furniture / Special items delivery date will be agreed. Non-Stock standard items are two working days through “Office Oracle” Logistics, we can do 3rd party delivery on a next day service. Delivery times are 7am – 5:30pm and a signature is required.

 

Returns

Return items within a 7-day period of the date the order was placed for a full credit. Please contact your account manager or office to arrange. After the 7-day threshold, you will be unable to return your product unless agreed with your account manager. Must be returned in the condition they were originally supplied; boxes must be unopened or in a sealable condition. Special items are non-returnable, Special items are determined by anything that is not listed on www.office-oracle.com at point of order. Please do note that all catering items are non-refundable and non-returnable, if you have been sent the incorrect product, we will happily send you the correct product. But if you (the client) have ordered the incorrect product we will have to charge for the reorder of the correct item. We do not offer cash refunds on credits or overpayments. We only give credit to use against future purchases

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